Introduction

Welcome to Vahankhoj! By accessing our website (www.vahankhoj.com) and using our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our platform.

1. Definitions

• “Vahankhoj” refers to our platform, services, and website.
• “User” refers to anyone visiting, browsing, or utilizing our services.
• “Dealer” refers to authorized car dealerships that partner with Vahankhoj.
• “Services” include consultation, booking facilitation, delivery tracking, and insurance assistance.

2. Scope of Services

• We provide car availability information, consultation, and booking facilitation without charging customers.
• We do not sell cars directly but act as a facilitator between customers and dealerships.
• All bookings are finalized directly with the respective dealership, and their terms will apply to the sale and delivery.
• We offer a micro portal for tracking purchases, insurance renewals, and other services.

3. User Responsibilities

• Users must provide accurate details when inquiring about a vehicle.
• Any agreements made between the user and the dealership are independent of Vahankhoj, and we are not liable for disputes related to vehicle pricing, quality, or post-purchase services.
• Users should verify dealer credentials before making any payment.

4. Dealer Responsibilities

• Dealers must provide accurate availability and pricing details.
• Any delay or failure in delivery is the sole responsibility of the dealership.
• Dealers must comply with local regulations and offer fair and transparent transactions.

5. Payment & Transactions

• Vahankhoj does not collect any payments from users.
• Payments for bookings are made directly to the dealer based on their terms.
• Users should follow dealership refund and cancellation policies.

6. Liability Disclaimer

• We do not guarantee car availability, delivery timelines, or specific dealer offers.
• We are not liable for financial losses, delivery issues, or disputes arising between the user and the dealer.
• Users engage with dealers at their own discretion and risk.

7. Data Privacy

• We collect only necessary user details to assist with inquiries and service facilitation
• We do not share personal data with third parties except for dealer coordination (Refer to our Privacy Policy for details ).

8. Cancellation & Refunds

• Since Vahankhoj does not process payments, refunds and cancellations are as per the dealer’s policy.
• We act as a mediator in case of disputes but do not guarantee refunds or compensation.

9. Amendments to Terms

• Vahankhoj reserves the right to modify these Terms & Conditions at any time.
• Continued use of our platform implies acceptance of the updated terms.

10. Governing Law

The laws of India govern these Terms & Conditions, and any disputes will be subject to the jurisdiction of Indian courts.

By using our platform, you acknowledge and agree to these terms. If you have any concerns, please contact us at support@vahankhoj.com .